Emergency Response

Employee Emergency Communications Plan

After you've ensured your safety and the safety of your family, all District employees are expected to report to work following an emergency event. A major disaster in the Bay Area, like an earthquake, may disrupt the District's typical communication infrastructure (e.g., phone, radios, e-mail), making it difficult for employees to know where to report or if their reporting location needs to change.

In recognition of expected post-disaster communication difficulties, the district has developed an Employee Emergency Communication Plan (PDF) to ensure all employees can get the information they need to respond to an emergency promptly.

Rapid Alert Notification System (RANS)

To improve CCWD’s overall emergency response and after hours communications, the District joined RANS. It is a cloud-based system designed to let individuals and organizations manage their information securely and does not require access to your contact lists or other confidential information on your computer, phone or tablet. Agency or personal information is never sold and agency information is only available to authorized users. The system has the ability to deliver information and District staff reporting instructions by voice mail, email, text message, fax, and/or pager.


Login to RANSStaff Memo (PDF) - Employees are required to signup with their emergency contact information and update it every six months.

Contact HR if you are unsure if you have signed up.  

Be prepared to help when disaster strikes

By state law, all District employees are declared to be “Disaster Service Workers.” 

As a Disaster Service Worker, you will be called upon to support the activities of the District during an emergency situation. Your District identification card, which has Disaster Service Worker information on the back, will ensure authorities grant you access to designated areas that may be off limits to others.

Additional Emergency Information

Phone Numbers

  • Community Warning System: 925-313-9622
  • General information: Call 211 or visit 211.org
  • Health Emergency Information: 888-959-9911